Legal and Professional Services
Headshift has gained a considerable amount of experience in the legal sector, working with several top-tier international firms.
We have undertaken a number of different legal projects, including online strategy consulting, workshop facilitation, requirements gathering and specification, system development and roll-out, training and ongoing support.
Our innovative solutions blend social technologies and tools to provide a unified and intuitive mechanism for knowledge sharing and communication in the sector.
Our system for Allen & Overy, a top international law firm, combines features such as a group blog providing the central communication tool for around 40 groups, a group wiki for co-production and collaboration, shared bookmarks, group tags as emergent user-driven navigation, and group newsfeeds to aggregate time-sensitive 'current awareness' information.
We have implemented similar solutions and undertaken consulting exercises for several other 'magic circle' law firms, with some deciding to open up part of the system to provide their clients with in-depth specialist information, and engage them in connected conversations about their ongoing interests and needs.
These solutions help people share new and developing knowledge earlier, fill the gap between informal and formal knowledge, reduce email dependency and increase awareness of what others in the organisation are doing and what their skills and expertise are and breaking silos.
Many of the benefits of this approach can be quantified in traditional business terms - for example, by reducing the amount of time spent by staff producing briefing materials, or reducing reliance on email. Other benefits include improved service provision, better informed employees, less time spent searching information, reduced duplication of efforts and employee retention. When opened to specific third-parties they also help organisations gain better reputation and increase their client retention.
"Magic Circle" law firm injects life into intranet
— Using a wiki platform, this international law firm made it easy to create and maintain "subwebs". Subwebs are microsites on the firm's intranet, devoted to a specific subject such as a specialty within a practice or key client information. Headshift helped the firm explore how to broaden the participation in providing subweb content and how to move away from a process that required pages to be prepared individually in FrontPage, a web page design tool. |
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Allen and Overy LLP
— Improving knowledge and expertise sharing
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Dewey & LeBoeuf LLP
— Improving collaboration and knowledge-sharing
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International Investment Bank
— Legal Division - International Investment Bank
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International Law Firm
— How to improve enterprise knowledge architecture
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