Finding People and Expertise
One of the key issues large organisations face today in knowledge sharing is not the 'know what' question but rather 'know who'. This is why many companies are looking to the success that Facebook and external social networks have enjoyed in capturing data about a person's social graph, and wanting to know how they can replicate this inside the firewall.
Furthermore, for many busy professionals, the boundary between their work and private/home life is increasingly opaque. As such, networking initiatives surrounding people's travel, social and other arrangements, which are growing in popularity in the public domain, are also sparking ideas for application within and across organisations. Not only do these offer the possibility to bring globally dispersed colleagues together, they can also serve to help actual or prospective clients co-ordinate and connect with company experts as they travel for conferences, meetings or other engagements.